User Terms and Conditions

This page sets out the rules that govern use of Mr Mobi and the relationship between us and our players. It explains your responsibilities when using the site, how we handle account checks and payments, and the basic rules that apply to bonuses and disputes. Please read these terms before registering or placing any bets or wagers.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only register accounts in your own name and do not share login credentials. We may restrict, suspend or close accounts where we suspect fraud, money laundering, collusion, bot usage or other abuse. You must notify [email protected] immediately if you suspect unauthorised access to your account. We may require identity and verification documents before allowing withdrawals or restoring access.

Eligibility requirements

To use MrMobi you must meet all eligibility conditions that apply in your location. You must be of legal gambling age in your jurisdiction and must not be located in a territory where access is prohibited. Eligibility checks are carried out during registration and may be repeated. If you are excluded or barred from gambling, do not attempt to open or use an account.

Acceptable platform use

Use the platform fairly and lawfully. Prohibited activity includes cheating, exploiting software, bonus manipulation, money laundering, using multiple accounts to bypass limits, and attempting to interfere with the integrity of games. We reserve the right to void bets, withhold winnings or close accounts where prohibited or suspicious conduct is detected. Repeated chargebacks and abnormal transaction patterns may lead to account restrictions.

General bonus and promotion rules

Promotions and welcome offers are subject to specific promotional terms that apply at opt-in. Bonus funds typically carry wagering requirements, contribute to play in different proportions across game types, and may expire. Some payment methods may be excluded from promotional eligibility - for example, certain e-wallets have historically been restricted. Always review the promotion terms before claiming any offer.

Deposits and withdrawals

Available payment methods, minimums, limits and processing times vary by market and by chosen method. Deposits are usually applied instantly; withdrawals may require identity verification and can be subject to pending periods, limits and provider fees. We publish applicable limits and any restrictions in the cashier and account settings. If you have questions about a transaction, contact [email protected].

Dispute resolution

If you have a dispute, contact [email protected] with full details and any supporting material. We will investigate and aim to respond promptly. Where appropriate we may request documents, suspend payouts pending review or refer matters to third-party checks. Our decisions are made in accordance with these terms and applicable platform procedures.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where practical, notified to account holders. Continued use of the platform after publication of changes indicates acceptance of the updated terms. It is your responsibility to review this page periodically to remain informed of any amendments.