Privacy & Data Protection
Welcome to the privacy policy for Mr Mobi. This page explains how we collect, use, store, and protect your personal information when you use our site and services. We take privacy seriously and aim to be clear about what data we handle, why we process it, and the choices available to you.
Types of data we collect
We collect information you provide directly, data generated through your use of our services, and technical details from devices and browsers. This helps us operate accounts, process payments, provide games and betting services, and improve the site.
Personal data
Personal data includes name, date of birth, contact details, identity documents submitted for verification, and account credentials. We use this information to create and manage your account, confirm eligibility, and comply with required checks.
Technical data
Technical data covers IP addresses, device identifiers, browser type, and activity logs. This data helps with security, fraud prevention, and delivering a stable, mobile-friendly experience.
Transactional data
Transactional data includes deposits, withdrawals, bet and game histories, payment method details, and currency choices. We use this information to process payments, manage balance and payouts, and resolve account queries.
How we use your information
We process data to provide and improve our services, to secure accounts, to handle payments, to detect and prevent fraud, and to respond to support requests. We may also use anonymized or aggregated data for analytics and product development.
Data protection practices
We implement administrative, technical, and physical measures designed to protect personal data from unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to staff who need it to perform their duties. Where applicable, we use encryption and secure protocols to protect data in transit and at rest.
Cookies and tracking technologies
We and our partners use cookies and similar technologies to remember preferences, analyse site performance, and serve relevant content. You can manage cookie settings via your browser or the site controls. Some features may be limited if cookies are disabled.
User rights
You have rights in relation to your personal data, including the right to access, correct, or request deletion of information held about you where applicable. You may also object to certain processing and request restriction of processing in some circumstances.
Access, correction and deletion
To access, correct, or request deletion of your data, contact our support team through the account area. We will respond and take steps to verify your identity before making changes. Certain data may be retained as required for operational, legal, or security reasons.
Information sharing and third parties
We share data with payment processors, identity verification services, and other service providers who assist in delivering our services. We only share the information necessary for those services and require partners to protect the data. We may disclose information when required by law or to protect our rights.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal requirements. When material changes occur, we will notify users via the site or account messages. For questions about privacy practices, contact us through your account or the support channels provided by MrMobi.