Contact our team
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. Contact us for help with deposits, withdrawals, verification or site performance, and expect clear, practical replies. We can guide you through account checks, bonus queries and troubleshooting — just tell us your account ID and a brief description so we can act quickly.
| Department | Contact |
|---|---|
| Customer Support | [email protected] |
| General Enquiries | [email protected] |
| Affiliate Enquiries | [email protected] |
| Phone | +1 415 732 9842 |
| Working Hours | Mon-Fri, 09:00-18:00 |
Our team is available via 24/7 live chat, email or phone for quick help. Expect prompt responses to account-related requests and technical concerns, with specialist follow-up for verification or payments. For affiliate enquiries use the dedicated address, and please include relevant details to speed up the process. We aim to close routine requests within one business day.
Email Support
Email is the preferred way to contact us for detailed requests, account problems, or when you need to provide documents. Please include a clear subject line, a concise description, and up-to-date contact details to avoid delays. Attach any relevant files and allow time for verification. Send enquiries to [email protected] for the fastest response.
Contact Form
Response Time
Our support team aims to respond quickly to all inquiries. Most messages receive a reply within one business day. More complex cases, such as identity checks, payment investigations or dispute reviews, may require additional time and could take several days depending on their nature. If we need extra information we'll tell you what’s required and the expected timeframe.
Feedback
We’d love to hear your feedback, suggestions, or ideas to improve the site. Share thoughts on games, payments, promotions, or anything else, every message is read by our team and used to shape updates, fixes, and new features. Send feedback through live chat or email and help us make the site clearer, faster, and more enjoyable for all players.